CEO Marc Benioff said he doesn’t want “bolt-on” AI, but Agentforce does connect to many other Salesforce services.

The question is whether we’re getting the ominous Agent Smith from The Matrix or the human and approachable Agent J (Will ...

Salesforce Data Cloud is transforming how businesses make decisions by unifying data sources and leveraging advanced AI ...

Learn more about the new AI features coming to Slack that were announced at Dreamforce 2024 this week in San Francisco.

Customer service is seen as one of the sectors where AI could have the biggest impact.

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

It’s well positioned to deploy a radical new ‘agents’ tool, and it’s not shy about how that technology will replace jobs.

Certinia enlisted in Salesforce’s Agentforce partner network. The news follows last week’s debut of Salesforce Agentforce ...

CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced ...

The impression coming out of Dreamforce this year is that Salesforce has assembled a powerful team of AI engineering talent ...

At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly ...

These solutions align directly with Certinia’s focus on driving operational efficiencies and helping PSOs use AI to protect revenue and achieve growth, and as an early member of the Agentforce Partner ...