CEO Marc Benioff said he doesn’t want “bolt-on” AI, but Agentforce does connect to many other Salesforce services.

Certinia's customers will be amongst the first to benefit from the productivity boost that Agentforce promises. Salesforce ...

The question is whether we’re getting the ominous Agent Smith from The Matrix or the human and approachable Agent J (Will ...

The impression coming out of Dreamforce this year is that Salesforce has assembled a powerful team of AI engineering talent ...

Salesforce Data Cloud is transforming how businesses make decisions by unifying data sources and leveraging advanced AI ...

Customer service is seen as one of the sectors where AI could have the biggest impact.

Salesforce has defined the SaaS model with its CRM suite of digital tools, applicable to a multitude of businesses.

Certinia enlisted in Salesforce’s Agentforce partner network. The news follows last week’s debut of Salesforce Agentforce ...

Learn more about the new AI features coming to Slack that were announced at Dreamforce 2024 this week in San Francisco.

Salesforce continues to build momentum with Data Cloud, the heartbeat of the Salesforce Platform and foundation of ...

At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly ...

CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced ...