Certinia's customers will be amongst the first to benefit from the productivity boost that Agentforce promises. Salesforce ...

The song was "Secret Agent Man," the theme for the British TV show "Secret Man," and Rivers hit a decidedly Cold War note ...

Salesforce Inc. is unveiling a pivot in its artificial intelligence strategy this week at its annual Dreamforce conference, ...

CEO Marc Benioff said he doesn’t want “bolt-on” AI, but Agentforce does connect to many other Salesforce services.

Customer service is seen as one of the sectors where AI could have the biggest impact.

The question is whether we’re getting the ominous Agent Smith from The Matrix or the human and approachable Agent J (Will ...

Learn more about the new AI features coming to Slack that were announced at Dreamforce 2024 this week in San Francisco.

Salesforce Data Cloud is transforming how businesses make decisions by unifying data sources and leveraging advanced AI ...

The buy-now-pay-later giant is leaning into automation and slashing its partnerships with Salesforce and Workday.

Certinia enlisted in Salesforce’s Agentforce partner network. The news follows last week’s debut of Salesforce Agentforce ...

Data Cloud saw 130% year-over-year growth in paid customers and processed more than 2 quadrillion records per quarter Data Cloud can now surface insights from unstructured audio and video content to ...

Salesforce continues to build momentum with Data Cloud, the heartbeat of the Salesforce Platform and foundation of ...